FAQ

WHO ARE WE?

We are Studio Remi, an online store selling trendy prints, posters & apparel, inspired by your favourite trends and artists!

WHERE DO YOU SHIP TO?

We ship almost entirely world-wide! We have multiple warehouses that we ship from across the world to ensure you get the quickest and cheapest shipping rates possible. Add items to your cart to see if we ship to your country & see your shipping rate.

DO YOU SELL DIGITAL VERSIONS OF YOUR PRINTS?

Absolutely! You can purchase a digital download of our prints by selecting the 'Digital Print' variant on the poster listing. Digital downloads are automatic and will be available through your account as soon as you've purchased.

I CAN'T FIND MY DIGITAL PRINT!

If you purchased a digital print, but can't find the download, try logging in to your account. If you still can't find it, send us a message & we will get back to you ASAP!

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Orders are printed and shipped within 1-2 business days of purchase. Shipping times vary by destination, and can be seen upon checkout. If you're unsure or need something in a certain time-frame, send us an email and we will help you out!

CAN I TRACK MY ORDER?

Yes! Tracking numbers will be sent to you via email once the order has been shipped.

THERE'S AN ISSUE WITH MY ORDER

If you find an issue with your print quality or your poster comes damaged, please email us ASAP and we will work with you to find a solution.